Treasury Management FAQs

Users with Full Admin rights can manage and add users from the Admin tab in the top menu options. 

ACH and Wires transfers are found under the Payments tab across the top menu options 

Yes, you can send a same day ACH payment until 11:00 a.m. Same day ACH only applies to credit transactions.

• • Download the Symantec VIP Access Token app:  Symantec VIP – Two Factor Authentication Anywhere  
  • Choose your token –> Install your token –> Register your token 

ACH Limits can be  requested via email  on company letterhead from a signer on the business account or by sending a message using the online banking messaging option. If approved, the increase can be made available within the same day. 

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Seasonal ACH Limits can be setup when a new or updated Treasury Management contract is signed. Seasonal ACH Limits are a convenient way to adjust limits on a yearly basis due to seasonal workers or end-of-year bonuses that may go above your defined ACH limit. 

In order to send a wire, you can come into any of our locations to do so. 

There is also an option to send wires for our Cash Manager users. This is available right through the online banking profile. 

If you currently use cash manager and do not have this access and would like this access to contact our customer service center at 888.775.6687 and they would be happy to help.